Donors Charter
NWSPCA Donors Charter
| Respect | – Fundraising will respect the rights and dignity of donors, beneficiaries, and the public. – Activities will not be unreasonably persistent, intrusive, or place undue pressure on people to donate. – Decisions to not donate or to cease donating will be respected. – Beneficiaries will not be presented disrespectfully in promotional activities. Where possible, beneficiaries will have input into promotional strategies. |
| Honesty & Integrity | – Fundraising will occur in an honest and truthful manner. – Fundraisers will not misrepresent the charity, its needs, or how funds will be applied. – Questions about activities and costs will be answered honestly and in a timely manner. – Information about the charity’s purpose and activities will be freely available. – Donations and gifts will be used for their intended purposes. |
| Transparency & Accountability | – The charity will take responsibility for its actions and provide clear explanations and justifications. – Trustees and management will account for the charity’s actions to donors and the public. – The charity will operate openly, ensuring that transactions, operations, and communications are easy to understand. – Donors and the public will be informed of the fundraising cause and how donations are used. – Accessible ways to contact the charity will be provided. – A procedure will be in place to address complaints. |